Shadow AI Detection & Response Policy

What to do when employees are using AI tools you don’t know about – and how to fix the root cause.

For Whom: CISOs, IT Security leads, and HR/Legal teams at organizations discovering that employees are using unapproved AI tools in workflows involving company or customer data.

The Pain: Shadow AI is not primarily a malicious behavior – it is a productivity behavior. A policy that only prohibits without enabling approved alternatives will drive shadow AI underground, not away. Most organizations have no documented response when shadow AI is discovered.

What’s Inside: Shadow AI definition, four technical detection methods, severity classification table with response timelines, step-by-step response workflow for each severity level, the enablement principle, and an employee amnesty provision.